Privacy Policy

Privacy Policy

Effective Date: 08/20/2025

This Privacy Policy describes how VIVA CELL USA (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you access our website, register for an account, sign up, log in, or use any of our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:

1. Personal Information Provided by You

Name, email address, phone number, billing details, username, and password when you create an account or make a purchase.

Any communications you send to us.



2. Transactional Information

Payment method, purchase details, and transaction history.



3. Technical & Usage Information

IP address, device identifiers, browser type, operating system, and access logs.

Data collected automatically through cookies and similar technologies.


2. Use of Information

We process your information for legitimate business purposes, including:

To create, verify, and manage user accounts.

To process payments and fulfill purchases.

To communicate with you regarding your account, purchases, or support requests.

To enhance website functionality, security, and user experience.

To comply with legal obligations, prevent fraud, and enforce our Terms & Conditions.



3. User Accounts

You are responsible for maintaining the confidentiality of your login credentials.

You agree not to share your account access with third parties.

All activity occurring under your account will be deemed your responsibility.

We reserve the right to suspend or terminate accounts for suspected misuse, fraud, or violation of our Terms & Conditions.



4. Sharing of Information

We do not sell or rent your personal information. We may disclose your data only:

To service providers who perform functions on our behalf (such as payment processors and hosting providers).

If required by law, subpoena, or legal process.

To protect the security of our website, enforce our policies, or defend against legal claims.



5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.


6. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security of your data.


7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Enable secure login and account sessions.

Save user preferences.

Analyze site traffic and usage trends.


You may disable cookies in your browser, but certain features of the website (including login functionality) may not operate properly.


8. Your Rights

Subject to applicable law, you may have the right to:

Access, correct, or delete personal information we hold about you.

Request deletion of your account.

Opt out of marketing communications.

Restrict or object to certain data processing activities.


Requests can be made by contacting us at the email provided below.

9. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from minors. If we become aware that information has been collected from a minor, we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.


12. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: Vivacellusa@gmail.com